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Technical Writing: Definition and Purpose

Technical writing is the process of researching and writing about specialized topics in a way that is clear to the intended audience. Technical writers work closely with your subject matter experts (SMEs) to learn the details of your products, policies, and procedures. They take the time to understand you and your audience to eliminate the …

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What industries do Technical Writers work in?

The most visible documents that technical writers produce are product manuals or guides that accompany products to customers and instruct them on product assembly and usage. Online help consisting of a series of short instructional blurbs incorporated into the product itself is also common. Some technical writers never write any product documentation meant for external …

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WordPress and its Advantages

According to data from W3Techs, WordPress is used by 43.2% of all websites on the internet (as of January 2023). This is an increase from 39.5% in 2021. This means that two out of every five websites use WordPress. WordPress is by far the most popular content-management system (CMS). Other website design platforms such as …

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What is Buyer’s Journey?

Customers today have more access to information than ever before to compare products and services that are being offered in the marketplace. This is true regardless of the industry. Still, by asking the right questions and then delivering the answers during each stage of the buyer’s journey, a business can raise the quality of their …

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